Sometimes BS Isn’t All Bad, Especially When Dealing with SMAPs

No, I’m not writing about bulls**t.  I’m writing about an approach to problem solving that my friend and colleague, Alan Engelstad, has dubbed “Benevolent Skepticism.” [Hence the somewhat misleading “BS” tag in the title of this post.  I hope it worked to get your attention.]  SMAPs are Solutions-Masquerading-as-Problems, but more on that later. Benevolent skepticism […]

The Artful Nudge

[This post was co-authored with Alan Engelstad and Karl Moore, and was previously published in shorter form under the title Nudging Your Way to Real Change at Forbes.com. Alan is an adjunct professor at McGill’s Desaultel Faculty of Management where he teaches this approach at the International Masters for Health Leadership. Karl is a professor at the Desautels […]