Strategic Business Analysis is Messy Business

A while back I asked my son-in-law, who works for Cisco in San Jose, what kind of job he would pick if he were able to choose from anything available at his company.  He told me that he’d really like to work on business strategy, maybe performing strategic business analysis. Everyone who has been subjected […]

Sometimes BS Isn’t All Bad, Especially When Dealing with SMAPs

No, I’m not writing about bulls**t.  I’m writing about an approach to problem solving that my friend and colleague, Alan Engelstad, has dubbed “Benevolent Skepticism.” [Hence the somewhat misleading “BS” tag in the title of this post.  I hope it worked to get your attention.]  SMAPs are Solutions-Masquerading-as-Problems, but more on that later. Benevolent skepticism […]

Real Leaders

During the 2000 presidential campaign, David Foster Wallace, the novelist, essayist and humorist best known for his 1996 novel “Infinite Jest,” covered John McCain‘s unsuccessful bid to become the Republican Party’s nominee for President for Rolling Stone Magazine.  He rode with McCain’s Straight Talk Express for a week in February of that year and wrote […]

The Artful Nudge

[This post was co-authored with Alan Engelstad and Karl Moore, and was previously published in shorter form under the title Nudging Your Way to Real Change at Forbes.com. Alan is an adjunct professor at McGill’s Desaultel Faculty of Management where he teaches this approach at the International Masters for Health Leadership. Karl is a professor at the Desautels […]